OKRs are NOT measuring the impact of every process that is being followed, project being run and task being done.
OKRs are your biggest and most important goals. The goals you decided to commit to over and above the business-as-usual (BAU) things that go on. Why? Because achieving these OKRs would have a big impact on performance.
KPIs are used to monitor company and teams performance, along with the systems and processes being followed, and job-to-be-done, as part of the everyday BAU.
As part of focusing energy on OKR delivery, it is best-practice to use these KPIs to define, track and discuss a subset of KPIs that would support goal achievement and alert you to any issues with team or department BAU health.
To illustrate how a set of KPIs acting as health Metrics and OKRs can work together here is an example of how an individual wanting to complete a sporting event – we are a sporting team at ZOKRI so let us use a road cycling event called the Martona to show how they can be used together.
The Maratona is a huge road cycling event that happens in the north of Italy every year and runs across the Dolomites for 138km and you need to climb 4,230m of what are mostly really steep mountains.
The OKR for this consists on a positive and motivational Objective and a set of Key Results with metrics that will help the Objective to be achieved.
Complete the Martona with a smile on your face
Because you can not just turn up at an event like this there will needs to be lots of training to achieve this goal, so a supporting child OKR is created.
Success won’t be lucky, you need to train for it
During training and during the event the most important KPIs / Health metric to help you achieve your Objective will be used. You can see some of them in the OKRs above:
Other KPIs are being monitored and unless they become and issue will not need to become a target for change. These include:
Let’s create an example for a marketing team. Let us say they have decided Organic Search and SEO are a priority.
The team create the OKR
Organic Search becomes our #1 channel
In addition to the metrics in the OKR, the Health Metrics being tracked alongside this as a means to both support the OKR and watch the general health of the channel are:
If we wanted to extend this example further we would add Initiatives. These might include:
ZOKRI allows you to have and manage your Health Metrics or KPIs alongside your OKRs. Checking them in like OKRs, updating progress and using Red, Amber, Green labels, and other metric management best-practices.
Whether you call them Health Metrics or KPIs, they are part of every team and employee’s story and workday.
Did you know that most employees are helping to maintain or improve Health Metrics or Key Performance Indicators (KPIs), but not very many know what theirs are, what the targets are, or how they are progressing.
Not knowing OKRs or KPIs stope employees connecting the work they are doing with measurable outcomes and knowing that their hard work is having a positive impact.
Whether your Health Metrics or KPIs are updated weekly or monthly, ZOKRI will ensure that owners are reminded to update their metrics and comment on the progress update.
Use easy manual updates or connect spreadsheets and tools to automate the latest values. Commenting ensures you get to see and keep the narrative that goes with changes in performance.
Create targets to increase, decrease, maintain, keep above or below. You can even create targets that are the sum of weeks or months or averages across a period. Make metrics part of your Performance Management processes.
If a KPI becomes a priority and you want to make it a Key Result that is seamless as well. You can even set an ambitious target that stretches and inspires your team.
See your KPIs on your ‘Home Page’, or embed KPIs in Dashboards. You can even add KPIs to planned meeting agendas in ZOKRI.