1. What is Personal Information?
Aggregate Data is information we collect about a group or category of Services or users from which individual user identities have been removed.
2. Personal Information we collect
The following are the specific types of information we may collect from you when using the site and/or the service:
2.1. Information you provide
2.2. Information the Client provides about you
2.3. Information that we get from your use of the Services. We may collect information about the services that you use and how you use them, this information includes, inter alia:
2.3.1. Device Information. We may collect device-specific information (such as your operating system version, browser version and unique device identifiers).
2.3.2. Log Data. We automatically record certain information from your account and your activity on Services. This information may include the IP address, access times and language.
2.3.3. System Integrations. If you integrate with a system or data source we will connect the content from that system or source to ZOKRI and store the data specified by you which could contain Personal Information. We do not receive or store your passwords for any of these systems or data sources.
2.3.4. Billing Information. If you purchase a subscription through our website, the credit card information is collected and stored by our payment processing partner and is not stored in ZOKRI.
“Cookie” means a small amount of data that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
“Web beacon” – means an electronic image, also called a “gif,” that may be used on our web pages to record your interactions with the Services.
3. Use of Personal Information that we collect
We use the information that we collect from our Service to provide, maintain, protect and improve the Service, to develop new Services and to protect our users.
If you contact us with a problem or question, we will use your information to respond to that request and address your problems or concerns, and we may keep a record of your communication.
We may use your email, Teams, or Slack to
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our Services.
ZOKRI will retain personal information for as long as needed to provide the Services.
4. Information that we share
We do not share Personal Information with companies, organisations and individuals unless one of the following circumstances applies:
4.2. For legal reasons
We will share personal information with companies, organisations or individuals outside ZOKRI if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:
4.2.1. Meet any applicable law, regulation, legal process or enforceable governmental request.
4.2.2. Enforce applicable Terms of Service, including investigation of potential violations.
4.2.3. Detect, prevent or otherwise address fraud, security or technical issues.
5. Information security
ZOKRI takes commercially reasonable steps to protect the information you provide to us and the data you connect to the Services from loss, misuse, and unauthorized access or disclosure. The transmission of sensitive information (such as sign-in credentials) is encrypted using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. Although ZOKRI makes every effort to ensure the security of customer information, it’s important to note that no electronic or email transmission or digital storage mechanism is ever fully secure or error-free
6. Access to your information
If you are using the Services at the request of a Client then any request for information held about you should be directed to the Client. Otherwise you have the right to request a copy of the information that we hold about you. If you would like a copy of the information we hold about you please email or write to us at:
We may make a small administration charge for this service. We want to ensure that your personal information is accurate and up to date and you may ask us to correct or remove information you think as inaccurate.
The GDPR compliance statement and current list of Sub-Processors is available at https://zokri.com/gdpr
9. How to contact us
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Lunar Partners Ltd, 1 Hillside Road, Ashtead KT21 1RZ
Last Updated: 21 August 2023