KPI stands for Key Performance Indicators. KPIs are metrics that you measure in order to show you how you are doing against a desired level of performance and outcomes. The only real difference between a KPI and a metric is the word ‘key’ implies these are ‘really’ important.
KPIs are not just financial, as these are typically lagging indicators. KPI planning needs to consider what the drivers of these indicators are across the organization, and in doing so, achieving clarity on what the faster moving leading indicators are.
Key Performance Indicators are used in numerous ways by most businesses. Their brilliance and success comes from their simplicity.
Inside ZOKRI you can create KPIs that allow you and your teams to follow the above guidelines in every way. You should try it out.
Measuring KPIs that matter, setting goals and aligning and optimizing your operations is the key to performance growth and is what ZOKRI is designed to do.