// Operational Excellence Lead

Chrisna Kruger

Leads functional goal setting and initiatives where operational excellence is sought but rarely achieved: PMO, HR, Finance and Legal.

Chrisna leads functional goal setting and initiatives in the places where operational excellence is sought but often not achieved, such as PMO, HR, Finance and Legal. Having led in enterprise organisations at Microsoft and King, as well as in scale-ups, she brings financial and operational skills that add another perspective to growth-focused projects.

Her focus is the operational lane of a strategy: the functions that rarely get a crisp objective yet quietly decide whether everything else lands. She helps those teams set goals that improve how the business runs, not just what it ships, and keeps the numbers honest while doing it.

Areas Chrisna leads
Operational excellence and functional goals
Operational excellenceThe SHOP ModelFunctional strategyReporting that makes a difference
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