// newThe whole book is now readable on the site, chapter by chapter.Read all 14 chapters →
// the book and the install pack

Six things turn a company that trades into one that scales.

An hour to read. Five templates you can copy today. And the AI install pack that carries them.

Most business books are one idea stretched over sixty thousand words, and most people do not finish them. This one is about an hour, because there is a system in it and a system is no use in pieces.

You get the files straight away, and a slot with Matt if you want one. Bring your questions about the book, the templates or the AI training.

Matt Roberts
Matt Roberts
Ten years installing this inside leadership teams. He wrote it.
// what you get
£100
Worth over £1,000

The book, the templates, the install pack and a meeting with Matt. The business impact is worth considerably more than that.

·The book, 14 chapters, about an hour’s read
·The Strategy Template
·The OKR Template
·The Idea Collection sheet
·The Bonus Calculator
·The AI install pack for Claude, ChatGPT or Copilot
·A conversation with Matt about any of it
Buy bundle for £100 →FreeDownload the book as a PDF

The book on its own, straight away. The templates, the install pack and the meeting are the £100.

One seat. The install pack is licensed to the person who buys it. Installing it accepts that: not shared across a company, not posted publicly. More seats cost less each, and Matt will sort that out with you.

// the argument

Nobody designed how your company runs.

There is always something more urgent than a conversation about how you work, so that conversation always loses. The way of working becomes whatever survived. Not the best version. The version nobody got round to changing.

Which is why asking a leadership team what is wrong with how they run produces such careful answers. They are not defending it. They have never thought of it as theirs.

A people problem is heavy. It implies hiring, or personalities, or a culture that needs years of work. A design problem is different. You can change a design on any day of any week.

From chapter one
// the whole bundle in five minutes

Matt walks through all of it

The book, the five templates and the LLM training files: what each one is, and how they work together once they are in a company.

// contents

Thirteen chapters, three parts

Part one is why this happened to a company that did nothing wrong. Part two is the six things. Part three is what the first month actually looks like.

Part one
What happened to you
01Nobody designed this
02Somebody designed the hospital
03Focus is division
04Why your people do what they do
Part two
The six things
05The Focus
06The Numbers
07The Goals
08The Work
09The Rewards
10The Brain
Part three
Doing it
11In two to four weeks
12The quarter that goes badly
13What it feels like when it is working

About an hour to read. Five working templates and the AI install pack come with it.

// the six things

What you will install

01
The Focus
Two or three choices you are genuinely resourcing, with the hardest thing under each named, on one page.
02
The Numbers
The few measurements that matter. The metrics that focus attention would change a decision, with the logic and evidence written next to each.
03
The Ideas
A written brief, open submission, grouping and voting, so good ideas are not forced to become goals too early.
04
The Goals
Outcomes rather than activity, tagged to a choice, with named people, time percentages, dates and what came off their plate.
05
The Work
One meeting a week that ends in a decision: continue, change or stop. Confidence rather than progress. An honest ending for every goal.
06
The Brain
The record of what you tried, decided and learned, captured as a byproduct and installed where your AI can read it. That is what turns the coach from generic advice into yours: the framework, the process, the guardrails, the quality bar and the alignment, all coached.

Most of it will feel obvious as you read it, which is good. The difficulty is never understanding these six things. It is that installing them means changing meetings that already exist and habits that already work well enough. The last part of the book is about that.

// the install pack in two minutes

What the AI install pack actually does

Watch it review a real goal: the verdict, the issues it finds, and the rewrite it offers back.

// the pack, working

We fed it an OKR from IBM’s own website.

Published by IBM as a worked example of how to write one. This is what the trained model said back, unedited, in about four seconds.

Source: ibm.com/think/topics/okr-examples ↗
The OKR, as published
Objective

Deliver a seamless, secure CRM system that enhances productivity

Key results
1Complete system implementation with 99.9% data migration accuracy
2Maintain system uptime of 99.95% during business hours
3Resolve 90% of support tickets within 48 hours
4Integrate CRM with 5 critical business systems by end of quarter
What came back

These four are well written. Every one is countable, with a number and a date on it, and not one of them stops at “improve.” Most goals I’m sent can’t even be judged, so that’s a real skill and it’s worth knowing you have it.

What they’re measuring is the problem, though, not how they’re written. Outcomes, not activity: key results are meant to be the proof the objective actually happened, not the list of things that had to happen on the way there. None of your four tells you whether the CRM enhances productivity, which is the phrase doing all the real work in that objective.

You could hit every one of these exactly as written. Migration lands at 99.9%, uptime holds at 99.95%, tickets close inside 48 hours, five systems are talking to each other, and a rep could still take just as long to log a call as they do today.

So before we touch any of the four: if this quarter goes exactly to plan, what would you be able to point at that you can’t today? That one’s yours to answer rather than mine, because only you know what slow actually looks like for the people using this.

Your four aren’t wasted once you answer that, they move rather than disappear. Migration and connecting five systems are things that finish, so they sit underneath as the work. Uptime and ticket response are usually numbers you want good all the time, so it’s worth asking whether either is genuinely this quarter’s problem, or whether it’s there to protect what you’ve got while everything else changes. If it’s the second one, that’s a dashboard measure with a floor next to it, not a goal.

One more, worth a decision rather than a rewrite. “Seamless” and “secure” are both doing work in that sentence with nothing checking either of them.

SuggestWrite down the one sentence for what’s different, day to day, for whoever actually uses this CRM. Everything else comes out of that sentence.

Needs work, and it’s a rebuild of the set rather than a rewrite of the lines. Most of what you’ve got is the right raw material.

Where next?
1Build the key result set with me, once you’ve answered that
2Whether uptime and ticket response belong here or on a dashboard
3Nothing more, that’s enough for today
// what that is worth

Now imagine every goal in the company getting this, on demand.

No generic advice. It knew the method, asked for the baselines it did not have, and named the thing nobody owned. Think what that does to the quality of what gets set, and to the hours currently spent reviewing drafts.

And this was only The Goals. You have not seen it work on The Work yet, which is where goals are pursued and progress is made faster.

Buy bundle for £100 →One seat, licensed to you. More seats cost less each, and Matt will sort that out with you.
// the install pack

Five documents, and the problem each one ends

Everything the book describes exists as a document you can copy. One example software company runs through all five, so you can see the strategy become measures, the measures become goals, the goals become a week, and the week become a record.

The Strategy Template

Eight sections of thinking, and the one page it compresses into.

Fixes
·A strategy everyone agrees with, that rules nothing out.
·The hardest thing left unnamed, so every project looks equally urgent.
·A deck nobody can recall in the meeting where it would matter.
·Choices with no weight, so resourcing goes to whoever asks loudest.
The OKR Template

One team goal, tagged to a choice, with resourcing, weekly confidence, the decision, the tests and the ending.

Fixes
·Goals that read as activity, and can be finished without anything changing.
·Nobody sure who is really on it, or what came off their plate to make room.
·Progress reported as a percentage that only falls in the last week.
·No evidence written down for why this measure was believed to move the outcome.
·Every common reason OKRs fail, engineered out on purpose rather than left to discipline.
The Idea Collection sheet

The brief, open submission, distributed voting and a veto, then drafting.

Fixes
·The best ideas arriving as somebody’s pet project, already a goal.
·No way to gather ideas from a range of people, including the ones closest to the customer.
·Ideas judged on who proposed them rather than what they would move.
·Choosing by gut, or by whichever idea the highest paid person favours.
·Ideas only heard when somebody runs a session, rather than a living list anybody can add to on the day they think of it.
The Bonus Calculator

Company gate, individual measures inside the accountability radius, health gates from your non-negotiables.

Fixes
·Bonuses paid on revenue and profit alone, so nothing rewards the strategy.
·No visibility of progress until the payout conversation.
·A scheme that feels unfair, and often is, because nobody can see how it was worked out.
The AI install pack
Only available here

Instructions plus knowledge files for Claude, ChatGPT or Copilot. Two minutes to install, and then the AI reviews your goals against a method rather than against the internet average.

Fixes
·Your team already asks AI about goals, and gets the internet average back.
·Task-based key results waved through as if they were outcomes.
·Missing baselines, missing evidence, no named obstacle, and nobody notices.
·A different answer every time, because there is no method behind it.
// the actual documents
The one-page summary from the Strategy Template: winning, where, how we win, the crux, we will not, the policy, the three choices, how the C choice tag travels, watch weekly
The Strategy Template · the one-page summary
PDFDownload this page freeA real sample from The Focus, no email needed

The guidance and the template, so you can see how the book works before you buy it.

Eight sections of thinking compress into this. Not a summary of a longer document: the page is the thing itself, because a strategy people cannot recall is not operating on anything.

We can land enterprise. We cannot keep and grow it.

The crux, named. A choice with no named difficulty is a wish with a market in it. And notice the tags: C1, C2, C3. Every measure, goal, experiment and bonus weight downstream carries one, which is the only reason anybody can ask what are we doing about C2 and get a whole answer.

The OKR Template: company goals tagged C1 to C3, the thread, the objective and narrative, key results with starting value, target, stretch and weekly confidence
The OKR Template · one team goal, tagged, resourced and reviewed weekly
The Bonus Calculator: weightings by role type, the company gate, personal goals with judged grades, and team health measures as a binary gate
The Bonus Calculator · company gate, judged personal goals, health gates

Yellow cells are inputs. Everything else calculates. Every section names where it comes from in the strategy, because nothing in here should be arbitrary.

// the price

Why it is £100, and not free or thousands

Ten years of strategy, operating systems, goal frameworks, change management and culture building, ready to learn from, compare with what you have today, and use. All of it battle tested in engagements that increased growth through better use of people, time and opportunity.

Free things get downloaded. They do not get installed.

This is worth more than a hundred pounds. The templates were built inside engagements that cost a great deal more, and if you bought the thinking behind the first one as consulting you would spend more than a thousand. We know what that looks like on a page like this.

So here is the reasoning, plainly. Some companies will read this and install it themselves, and they should. Some will read it and want us in the room. Either is a good outcome. What is not a good outcome is a thousand downloads and nobody doing the work, which is what free produces every time.

A hundred pounds is the smallest number that makes somebody open the file. It is friction, and it is the healthy kind.

Buy bundle for £100 →The book, five templates, the pack and an hour with Matt.
// what stays free
The Ops Diagnostic. Ten statements, three minutes, a scored readout and the two things to fix first.
The book’s reasoning, in the essays. Most of what the six things are built on is written up and credited on this site.
The strategy library. Our notes on Rumelt, Martin and the rest of the field, credited. None of it is ours to charge for.
// an extract

Extracts from the book

Chapter seven asks you to name what comes off somebody’s plate to make room for a goal. This is the resourcing block from the template, filled in.

NameRoleTimeFromUntilWhat they are coming off
Sarah WilliamsHead of CS40%Wk 1Wk 12The smaller-customer review cycle, paused
Priya RamanCSM80%Wk 1Wk 12Renewals admin, moved to operations
Tom OkaforCSM60%Wk 1Wk 8All new enterprise onboarding, deliberately
Dan HerseyOperations20%Wk 1Wk 4Board pack automation, delayed a month

The last column is the one everybody skips, and it is the one that means anything. If nothing is coming off, nothing has been decided.

Chapter six
The early warning signal

Live accounts past day 14 without first value, checked weekly. Above twelve and the programme is stalling. The lag between this and the retention number is about eleven weeks. We need to know in week two, not in the quarterly review.

Every company has one of these available, and most have never written it down.

Chapter seven
How goals quietly die

Somebody points out that customer support matters too, and then finance, and then recruitment. Within a cycle, everything the company does has a goal attached, and none of them means anything.

Goals are for the work that changes the company. Everything that keeps it running belongs in the health measures.

Chapter eight
The weekly decision

Every week, every goal gets one of: continue, change, or stop. Written down, with one line of why. Confidence falling for three weeks running forces a decision rather than another update.

Confidence is never used against the person who reported it. Break that rule and you will get the number you want to hear for the rest of the year.

// the boundary

You can do this without us

We mean it, so it is on the last page of the book as well. Everything in it is complete. The six are all here, the templates come with it, and the reasoning is explained rather than hinted at. A capable leadership team with time and commitment can install this on their own, and some should.

What we sell is different: getting your team onboard and excited, installing it faster, challenging you where it matters, spotting the gotchas, and being the accountability partner you cannot be for yourself.

If that is worth buying, we are one conversation away, and we will tell you straight if you do not need us.

// questions

The obvious ones

Why does it cost anything at all?+

Because free things get downloaded, not installed. We would rather sell a hundred copies that get used than give away a thousand that sit in a folder. A hundred pounds is small enough to decide in a minute and large enough that somebody opens the file.

Can we install this without you?+

Yes, and some companies should. Everything is here: the six things, the reasoning, the templates and the pack. What we sell separately is speed, challenge and someone who has watched this go wrong before.

Do we have to use OKRs?+

No. It works with goals, rocks, KPIs or nothing formal. The six things are the system. OKRs are one way to wear it.

How long is the book?+

About an hour. Thirteen short chapters in three parts. It is short on purpose, because a system is no use in pieces and most business books do not get finished.

What if we read it and want help?+

Then we will have a conversation, and we will tell you straight if you do not need us. The hundred pounds comes off the first engagement.

// one hour, then a decision

Write the page. Cancel the meeting.

The book, the five templates, the AI install pack and a conversation with Matt, for a hundred pounds. Read it in an hour, and you will know by the end whether you need us.

Buy bundle for £100 →Score how you run, free